Question 1

Do you accept Walk-ins?

Accepted Answer

Yes, We certainly do. However we suggest to book your reservation in advance inorder to guarantee a time and date.

Question 2

When should i arrive to the Chapel?

Accepted Answer

We require all our Couples and their guests to arrive 30min prior their scheduled time. Any late arrival will have a "LATE FEE" added.

Question 3

When can i receive my photos and video?

Accepted Answer

We will have your photos and video ready for pickup 3 Business days after ceremony date on a CD. We do offer Photo Expedite Services and Digital Transfer for an additional fee. Please contact the chapel for assistance.

Question 4

What is an Officiation Fee?

Accepted Answer

Other Chapels call it "TIP, DONATION OR SERVICE FEE". It is all the same, It is a Fee that will cover filling your paperwork, cleaning, minister, wedding planner and more. All Chapels have this fee however they tend not to mention it till you arrive. We have decided to show you all the fees in advance.

Question 5

Can i reschedule?

Accepted Answer

Yes, You can reschedule by contacting us via email. All Changes will have a $35 convenience fee.

Question 6

Is there Sales Tax?

Accepted Answer

Yes, Sales Tax is either charged via Invoice or upon arrival. Nevada Sales tax is 8.375%.

Question 7

Are your Officiants Licensed?

Accepted Answer

All our officiants are Licensed by the State of Nevada and Clark County. We do have all the licenses available upon request to be viewed by our Couples to verify the information. Beware of Fraud.

Question 8

Do i need a Marriage License?

Accepted Answer

Yes, If you are looking to get legally married you will require a NV issued Marriage license. No Other State or Country would be accepted. Please Visit our "NV MARRIAGE LICENSE" section for more info.

Question 9

Do i need a License for a Renewal of Vows Service?

Accepted Answer

No. You do not need to bring any documents or apply for any license if you are already legally married.

Question 10

Cancellation and Refund?

Accepted Answer

If you have booked a Package at a Discounted price then the Sale is considered Final. No Refund will be approved or granted as all our Sale Price Packages are "FINAL SALE".

Question 11

Handbillers and Solicitation Scams?

Accepted Answer

Beware of Courthouse "Marriage Bureau" Handbiller as many are Fraud or Scams. Price Fixing and Scams are unforunately common and therefore we recommend you do alot of research before accepting any offers.

Question 12

Late Arrivals?

Accepted Answer

All Late Arrivals will incurr a "Late Fee" - No Exceptions. This will guarantee we stick to our schedule and other couples that are also booked with us. Please be 30min at the chapel to check in and complete the paperwork.

Question 13

Elvis Officiant Fee?

Accepted Answer

If you booked an Elvis Package you are not required to pay the Standard Traditional $65 Officiation fee. The Elvis Officiation Fee is $150. This Fee Convers the cost of our Elvis and any other fees related to his services.

Question 14

Can i exchange my Free Gifts or Services?

Accepted Answer

No, All Free Gifts have no monetary value and cannot be exchanged or replaced. Those are limited time offers and subject to restrictions and till supply last. We do not guarantee that those gifts would be available as they do change frequently.

Question 15

Do you offer Live Broadcast?

Accepted Answer

Yes we do however if the internet is facing speed issue we will record it and Upload it within 1 hour for everyone to View. Unforunately we do not and cannot guarantee the internet speed as its thru a third party Vendor.

KAPELLE DER KRISTALLE

Las Vegas

Faq

Weitere Fragen? (702) 327-3600

Frequently asked questions